400電(dian)話可以提升企(qi)(qi)業的(de)總(zong)體(ti)形象(xiang),能夠更好地體(ti)現(xian)企(qi)(qi)業用戶至上的(de)理念(nian),400電(dian)話已經成為大(da)型企(qi)(qi)業的(de)必需品,成為企(qi)(qi)業公司的(de)標志,那么,400電(dian)話有怎(zen)樣(yang)的(de)功能呢?
對于辦(ban)理過(guo)400電(dian)(dian)話(hua)(hua)(hua)(hua)(hua)的(de)(de)(de)(de)企(qi)(qi)(qi)(qi)業(ye)來說,肯定是(shi)知道任(ren)何一(yi)個(ge)400電(dian)(dian)話(hua)(hua)(hua)(hua)(hua)都(dou)是(shi)有一(yi)個(ge)獨立(li)的(de)(de)(de)(de)后(hou)(hou)臺(tai)(tai)(tai)的(de)(de)(de)(de),這(zhe)個(ge)400電(dian)(dian)話(hua)(hua)(hua)(hua)(hua)后(hou)(hou)臺(tai)(tai)(tai)的(de)(de)(de)(de)設定對于任(ren)何企(qi)(qi)(qi)(qi)業(ye)來說都(dou)是(shi)非常方便(bian)的(de)(de)(de)(de),在這(zhe)個(ge)后(hou)(hou)臺(tai)(tai)(tai)里面(mian)(mian)企(qi)(qi)(qi)(qi)業(ye)可(ke)(ke)(ke)以(yi)隨時的(de)(de)(de)(de)查看400電(dian)(dian)話(hua)(hua)(hua)(hua)(hua)的(de)(de)(de)(de)使用情況,比如客(ke)戶(hu)歸(gui)屬地(di),通(tong)(tong)(tong)(tong)(tong)話(hua)(hua)(hua)(hua)(hua)時間,通(tong)(tong)(tong)(tong)(tong)話(hua)(hua)(hua)(hua)(hua)資(zi)費等,而(er)且(qie)任(ren)何通(tong)(tong)(tong)(tong)(tong)過(guo)400電(dian)(dian)話(hua)(hua)(hua)(hua)(hua)進(jin)行(xing)通(tong)(tong)(tong)(tong)(tong)話(hua)(hua)(hua)(hua)(hua),都(dou)是(shi)會(hui)被錄下來的(de)(de)(de)(de),那(nei)么(me)企(qi)(qi)(qi)(qi)業(ye)的(de)(de)(de)(de)管理者就(jiu)可(ke)(ke)(ke)以(yi)通(tong)(tong)(tong)(tong)(tong)過(guo)后(hou)(hou)400電(dian)(dian)話(hua)(hua)(hua)(hua)(hua)臺(tai)(tai)(tai)去(qu)進(jin)行(xing)通(tong)(tong)(tong)(tong)(tong)話(hua)(hua)(hua)(hua)(hua)的(de)(de)(de)(de)監聽,這(zhe)樣(yang)就(jiu)可(ke)(ke)(ke)以(yi)知道客(ke)戶(hu)對于企(qi)(qi)(qi)(qi)業(ye)有哪些(xie)(xie)的(de)(de)(de)(de)不滿(man)意(yi),那(nei)么(me)企(qi)(qi)(qi)(qi)業(ye)就(jiu)可(ke)(ke)(ke)以(yi)針對性的(de)(de)(de)(de)作出調整。而(er)且(qie)400電(dian)(dian)話(hua)(hua)(hua)(hua)(hua)后(hou)(hou)臺(tai)(tai)(tai)還可(ke)(ke)(ke)以(yi)設置(zhi)評(ping)價功能(neng),也就(jiu)是(shi)每(mei)次通(tong)(tong)(tong)(tong)(tong)過(guo)結束之后(hou)(hou),可(ke)(ke)(ke)以(yi)對于這(zhe)次的(de)(de)(de)(de)通(tong)(tong)(tong)(tong)(tong)話(hua)(hua)(hua)(hua)(hua)服(fu)務(wu)進(jin)行(xing)評(ping)分(fen),而(er)這(zhe)些(xie)(xie)評(ping)分(fen)就(jiu)可(ke)(ke)(ke)以(yi)在400電(dian)(dian)話(hua)(hua)(hua)(hua)(hua)后(hou)(hou)臺(tai)(tai)(tai)里面(mian)(mian)看到,這(zhe)樣(yang)就(jiu)能(neng)夠幫(bang)(bang)助(zhu)企(qi)(qi)(qi)(qi)業(ye)起到提升員工服(fu)務(wu)態度的(de)(de)(de)(de)作用,更加的(de)(de)(de)(de)方便(bian)了企(qi)(qi)(qi)(qi)業(ye)的(de)(de)(de)(de)管理。400電(dian)(dian)話(hua)(hua)(hua)(hua)(hua)背(bei)景的(de)(de)(de)(de)出現,可(ke)(ke)(ke)以(yi)讓企(qi)(qi)(qi)(qi)業(ye)更方便(bian)、更自由地(di)使用400電(dian)(dian)話(hua)(hua)(hua)(hua)(hua),可(ke)(ke)(ke)以(yi)讓企(qi)(qi)(qi)(qi)業(ye)充分(fen)利用400電(dian)(dian)話(hua)(hua)(hua)(hua)(hua)幫(bang)(bang)助(zhu)其改善服(fu)務(wu),400電(dian)(dian)話(hua)(hua)(hua)(hua)(hua)可(ke)(ke)(ke)以(yi)幫(bang)(bang)助(zhu)企(qi)(qi)(qi)(qi)業(ye)建立(li)良好的(de)(de)(de)(de)企(qi)(qi)(qi)(qi)業(ye)形象(xiang),可(ke)(ke)(ke)以(yi)讓企(qi)(qi)(qi)(qi)業(ye)更信任(ren)客(ke)戶(hu),400電(dian)(dian)話(hua)(hua)(hua)(hua)(hua)可(ke)(ke)(ke)以(yi)確(que)保企(qi)(qi)(qi)(qi)業(ye)400熱(re)線不會(hui)占(zhan)用線路,可(ke)(ke)(ke)以(yi)通(tong)(tong)(tong)(tong)(tong)過(guo)400電(dian)(dian)話(hua)(hua)(hua)(hua)(hua)背(bei)景設置(zhi),綁定多個(ge)分(fen)機,當客(ke)戶(hu)打電(dian)(dian)話(hua)(hua)(hua)(hua)(hua)時,電(dian)(dian)話(hua)(hua)(hua)(hua)(hua)會(hui)自動轉移到免費分(fen)機,這(zhe)可(ke)(ke)(ke)以(yi)確(que)保客(ke)戶(hu)的(de)(de)(de)(de)問題(ti)能(neng)夠快速解決,第一(yi)次向客(ke)戶(hu)解釋。
400電話后臺的功能(neng)不是(shi)一兩句就能(neng)說清(qing)楚。
企業一旦辦理(li)400電(dian)話(hua),就可以通過400電(dian)話(hua)后臺自由管理(li),非常(chang)方(fang)便。